No surprises. No pressure. A first visit is a conversation about what’s going on and what might help. Here’s how it works.
Use the form on our Contact page, call us at (541) 200–2777, or send us a message through the patient portal if you’re already a patient. Tell us what you’re experiencing and what you’re hoping to address. We’ll confirm your appointment within one business day.
Before your visit, you’ll receive intake paperwork through the patient portal. This covers your health history, current medications, and what brings you in. Completing it in advance means we spend your appointment time on you, not on forms.
Your provider will review your history, ask questions, and examine your concerns. For dermatology visits, this typically includes a skin assessment. For wellness visits, it may include a broader health conversation. We move at your pace — and we explain what we’re seeing as we go.
At the end of your visit, your provider will walk you through a recommended plan — which services apply, in what order, and why. You won’t be pressured into anything. If a phased approach makes sense, we’ll say so. If a referral elsewhere is the right call, we’ll make it.
Follow-up appointments are scheduled based on your care plan. Many follow-up visits for dermatology can be done via teledermatology — especially for medication reviews and condition check-ins. Your patient portal is available 24/7 for messages, results, and refill requests between visits.
A government-issued photo ID is required for all new patients.
Bring your current insurance card. See our Insurance page for coverage details.
Include prescription medications, supplements, and any topical products you currently use.
Prior dermatology records, lab work, or imaging — especially if you’ve been evaluated elsewhere for the same concern.
Write them down. We’d rather answer them all than have you leave with something unaddressed.
If you’re located outside the Medford area — or if you’d simply prefer a video visit — teledermatology is available for many dermatology consultations, follow-ups, and prescription reviews.
Teledermatology visits are conducted through our secure patient portal and meet the same clinical standards as in-person appointments. When an in-person exam is genuinely needed, we’ll tell you before you book.
Request a Telehealth Visit →Message your care team. View lab results. Request prescription refills. Review visit notes. All through the secure patient portal — 24 hours a day, 7 days a week. Ask us at your first visit for portal access details.